Sage Cover provides 12 months support for Sage software and also provides extra information and business advice to help you run your business. Sage Cover is the essential companion to your Sage software providing you with peace of mind.
Sage Cover provides telephone support Monday-Friday 9am - 5pm giving you access to over 350 customer support advisers.
You can also contact Sage by email with your queries. Sage's experts aim to get back to you by the next working day.
Ask A Question - You can also ask questions online and get simple, jargon-free answers in seconds. There are over 6,000 solutions already written by the Sage Technical Support team including FAQ’s, detailed articles and step-by-step guides.
Data repair and recovery. Sage will retrieve and repair your corrupt data in 3 to 5 business days for free!
If you can't remember your password. Sage will retrieve it for you and get you up and running again for half the usual price.
Sage Cover also provides maintenance updates which means you receive free software maintenance updates, for the duration of the contract i.e. from v12 to v12.1 it does NOT cover software version upgrades i.e. v12 to a higher version like v15.
Extra information is also available with Sage Cover in a quarterly magazine as well as regular updates from the business world.
Network Advice - Sage's specialists will help you run your software over your network.
Sage HR Advice - Expert online guidance to help you comply with all the latest HR regulations.
Fantastic offers - Sage Cover also includes exclusive discounts on other great services for your business from Sage.
Delivery Format: Electronic Delivery
