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About
Us:
Site4 Systems Ltd are dedicated to your total satisfaction.
If you have any suggestions or comments about how we
could improve our service or range of products in our
shop, which has been designed for use by UK businesses,
please email us at sales@site4.co.uk.
Our contact details:
Site4 Systems Ltd
Suite R19, Chorley Business and Technology Centre, Euxton
Lane, Euxton, Chorley, Lancashire, PR7 6TE, UK
Phone: +44 (0)800 043 7243
Email: sales@site4.co.uk
VAT Reg No: 738 5041 30 |
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Use of
this site implies acceptance of the terms and conditions
laid out herein or elsewhere on the site. Any orders
placed on the site are subject to the terms and conditions
laid out here and elsewhere on the site. The products
and services advertised on this site are intended for
UK business use only, and not for consumers, or individuals
under 18 years of age. |
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Placing
an order: Making a purchase could not be easier. Just
browse our Catalog, and click on any items that you
wish to buy and put them into the shopping cart. After
you have finished your selection, click on "Order"
and you will be asked for a few details that we need
to be able to satisfy the order.
We accept credit card and debit card payment
or cheques. We accept Visa, MasterCard, Maestro, Visa
Electron, Discover and Solo. If you pay by credit or
debit card your card will be debited online using Paypal
or you can phone and pay by card over the phone which
will also be processed through Paypal.
If you want to pay by cheque, please print
an extra copy of your receipt and post it to us with
your cheque. We will send you a receipted invoice by
return. If you need any help making a purchase please
email us at sales@site4.co.uk or ring us on +44 (0)800
043 7243 and we will be pleased to help you.
We reserve the right to accept, refuse
or limit your order for any reason, including, but not
limited to, the unavailability of a product or errors
in the prices and products descriptions posted on this
web site.
Input errors: You can correct input errors
at any stage prior to completing the checkout process.
If you subsequently discover an error, you must email
a correction to sales@site4.co.uk. Amendments to orders
can be accepted before we have instructed our warehouse
to ship goods.
Cancellation: You may cancel an order
at any stage prior to us instructing our warehouse to
ship goods.
Please note: we operate a very short turnround,
and most shipping instructions are placed within a few
hours of receiving your order. |
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All orders
shall be deemed to be an offer by the customer to purchase
goods pursuant to these conditions. Nothing contained
in this website or in these terms and conditions shall
be an offer which is capable of being accepted by a
customer or by any other person or of being in any way
binding on Site4 Systems Ltd. Acceptance by Site4 Systems
Ltd of an offer by a Customer shall take effect on the
dispatch of the goods ordered. |
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Shipping
& Handling: We charge the following shipping and
handling rates for the mainland UK per order for products
that require physical delivery. Rates start from £6.50
for individual CDs to £12 for heavier items.
Shipping charges will be calculated and
clearly displayed at checkout before you confirm your
order.
There is no shipping or handling charge
where goods are delivered electronically. |
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Delivery
Schedule: The clock starts running on receipt of payment.
You should expect to receive goods requiring physical
delivery within 2 - 3 working days for Sage orders,
allow up to 5 working days for other goods. If you order
more than one item your order may be shipped to you
in more than one consignment.
All deliveries will need to be signed
for and we will assume that any person at the delivery
address whom claims identity of the buyer or the buyers
buyer is authorised to accept the goods and sign the
proof of delivery documentation.
If we are unable to deliver, due to incorrect
address details provided by the customer, customer is
not present at the time of delivery or any other fault
caused by the customer, then the customer shall be responsible
for all costs incurred by us in appropriately securing
the goods.
Unless otherwise stated, delivery will
be made to you during the hours of 8am-6pm, Monday-Friday.
The customer will report, non-delivery
to us within 3 working days after which time delivery
will be assumed to have been completed.
Software licence codes and/ or files required
to upgrade from evaluation versions to full product
will be emailed to you, usually within one working day.
Where software is to be delivered electronically
(i.e. is available as a download), full instructions
will be emailed to you, usually within 1 to 2 working
days.
Customers ordering web hosting will be
contacted within 1 working day to start arranging the
hosting. |
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Back
Orders: If your item is not in stock, we will back order
for you. You will always be emailed with the option
to cancel your order if you would rather not wait. |
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Tax Charges:
We accept orders from the UK and VAT at 17.5% is added
to all orders. |
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Security:
We know of no documented cases of credit card fraud
using our shopping system over the Internet integrated
with PayPal, who act as our online payment provider
and as such deal with the credit card transaction for
us. |
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Guarantee:
Software is supplied "as is". We make no warranty
as to the suitability of the software and other products
for your purposes. It is the sole responsibility of
the purchaser to satisfy themselves as to the suitability
of any software product prior to purchase.
Information about the products has been
obtained from the manufacturer and is publicly available,
it is provided "as is" and in good faith,
but does not constitute a warranty. All software sales
are subject to the software manufacturer's EULA (End
User Licence Agreement) and limitation of liabilities.
Where goods carry manufacturers warranty
it is the buyers responsibility to liase directly with
the manufacturer.
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Privacy
Policy: We do not disclose buyers' information to third
parties, other than to effect delivery of goods. Cookies
are used on this shopping site to keep track of the
contents of your shopping cart once you have selected
an item, to store delivery addresses if the address
book is used and to store your details if you select
the 'Remember Me' Option. Data collected by this site
is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Deliver goods |
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Remittance
terms: Our remittance terms are payment with order.
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Refunds
and returns: We strongly recommend that, wherever possible,
you ensure that you take advantage of trial or evaluation
software before purchasing. Software licences once sold,
cannot be returned.
Where delivery of product or licence files
has been made electronically, no refunds will be made
once such files, codes or instructions have been despatched.
If you need any more information about
any of our products please contact us at sales@site4.co.uk
or call us on +44(0) 800 043 7243 and we will be happy
to help you.
Your statutory rights are not affected.
All sales are governed by the relevant UK law. |
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External
links: We are not responsible for the content of external
sites. Links are provided in good faith, but we cannot
warrant the accuracy of external content. |